Frequently asked questions

General Questions

Your Complete Resource for Everything You Need to Know About Asscapital.

How can I open a savings account with MFI?

Choose from the different savings account options, fill the form via the website and send a notice to asscapitallimited@gmail.com or via Whatsapp 08118829913

What is the minimum initial deposit required to open a savings account?

Minimum amount is low as #200 depending on the savings option you choose

Does the MFI Personal Bank Account have a minimum balance requirement?

N0

Can I continue with my old account after making withdrawals? Or is there an amount I have to leave behind to make my account active?

There should be a minimum of 1,000 left in the account to validate the continuation of the account.

Are there any monthly maintenance fees associated with the savings account?

No fee is required for maintenance.

Are there any restrictions or penalties for withdrawing money from my account?

No

Can I set up automatic transfers or direct deposits into my savings account to help with saving?

No

What are the options for receiving statements and monitoring account activity?

Email and SMS alerts.

Is my money safe with MFI?

Every savings account is 100% guaranteed.

Q10: How do I contact Asscapital for more information?

You can reach our customer service team via phone, email, or through the contact form on our website. We are here to assist you with any questions or concerns you may have.

General Questions

Your Complete Resource for Everything You Need to Know About Asscapital.

What is Asscapital?

Asscapital is a dynamic company focused on savings, providing loans, and fostering entrepreneurial growth. Our mission is to ensure collective success through collaboration, not isolation. We offer a range of financial services designed to meet the diverse needs of our clients.

Q2: What services does Asscapital offer?

To place an order online, visit our website, browse our extensive product selection, add items to your cart, and proceed to checkout. You can create an account for a faster checkout process and to track your order history.

Q3: How can I open a savings account with Asscapital?

To open a savings account, visit our website or any of our branch locations. Complete the application form, provide the necessary documentation, and make an initial deposit. Our team will guide you through the process.

Q4: What types of loans does Asscapital offer?

We offer various loan products, including personal loans, business loans, home loans, auto loans, and emergency loans. Each loan is tailored to meet specific needs and comes with competitive interest rates and flexible repayment terms.

Q5: How do I apply for a loan?

You can apply for a loan online or in-person at one of our branches. Fill out the loan application form, provide the required documents, and our financial advisors will assist you through the approval process.

Q6: What is the Public Speaking and Entrepreneurial Initiative (PSEI)?

The PSEI is a program designed to empower individuals with the skills and confidence needed for public speaking and entrepreneurial ventures. It includes workshops, mentorship, competitions, and networking events.

Q7: How can I participate in the PSEI Initiative?

To participate, register on our website or contact our customer service team for more information. We offer various programs and events throughout the year to help you develop your skills and network with like-minded individuals.

Q8: What is EFARMZ?

EFARMZ is our supermarket service offering a wide range of high-quality products, including fresh groceries, household essentials, and specialty items. We provide both in-store and online shopping options for your convenience.

Q9: How can I shop at EFARMZ?

You can shop at EFARMZ either in-store at one of our locations or online through our website. Enjoy flexible delivery options, including same-day delivery, scheduled delivery, and in-store pickup.

Q10: How do I contact Asscapital for more information?

You can reach our customer service team via phone, email, or through the contact form on our website. We are here to assist you with any questions or concerns you may have.

Services Faq

Everything You Need to Know About EFARMZ

Q1: What is EFARMZ?

EFARMZ is Asscapital’s premier supermarket service, offering a wide range of high-quality products, including fresh groceries, household essentials, and specialty items. We provide both in-store and online shopping options to suit your convenience.

Q2: How do I place an order online?

To place an order online, visit our website, browse our extensive product selection, add items to your cart, and proceed to checkout. You can create an account for a faster checkout process and to track your order history.

Q3: What delivery options are available?

We offer several delivery options to fit your schedule, including same-day delivery, scheduled delivery, and in-store pickup. Choose the option that best suits your needs during the checkout process.

Q4: How can I ensure the quality of the products I purchase?

At EFARMZ, quality is our top priority. We source our products from trusted suppliers and conduct rigorous quality checks to ensure you receive only the best. If you are ever dissatisfied with a product, please contact our customer service team for assistance.

Q5: What payment methods do you accept?

We accept various payment methods, including credit and debit cards, online payment gateways, and mobile payment options. All transactions are secure and encrypted for your safety.

Q6: How can I track my order?

Once your order is placed, you will receive an email confirmation with a tracking number. Use this number to track your order on our website or contact our customer service team for updates.

Q7: What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the items are in their original condition and packaging.

Q8: Do you offer any loyalty programs or discounts?

Yes, we have a loyalty program that rewards you with points for every purchase, which can be redeemed for discounts on future orders. We also offer regular promotions and special deals. Sign up for our newsletter to stay updated on the latest offers.

Q4: How can I ensure the quality of the products I purchase?

At EFARMZ, quality is our top priority. We source our products from trusted suppliers and conduct rigorous quality checks to ensure you receive only the best. If you are ever dissatisfied with a product, please contact our customer service team for assistance.

Q9: How can I contact customer service?

Our customer service team is here to help you with any questions or concerns. You can reach us via phone, email, or through the contact form on our website. We strive to respond to all inquiries promptly.

Q10: Where are your physical store locations?

EFARMZ has several store locations to serve you better. Visit our website to find the nearest EFARMZ supermarket, complete with address and hours of operation.

Comprehensive Financial Services

Asscapital provides a wide range of financial services, including savings, investments, personalized loans, and entrepreneurial support to help you reach your financial goals.

Personalized Customer Experience

Our experienced advisors offer customized advice and support, ensuring that each client receives tailored financial solutions to meet their unique needs.

nnovative Programs and Initiatives

We foster entrepreneurial growth and personal development through programs like My Future & I (MFI) and the Public Speaking and Entrepreneurial Initiative (PSEI), offering training, mentorship, and opportunities.

Commitment to Community and Inclusion

Asscapital is dedicated to positively impacting the economy and supporting people of all backgrounds. We provide opportunities, clarity, and practical solutions to help everyone succeed.

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Get in touch

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